Customer Database

The Customer Database is where you can view and manage all jobs you have estimated. Over time, this becomes one of the most valuable areas of the program as it stores your full job history.

Customer Database grid
Customer Database overview

Opening jobs and understanding job status

  • Click the yellow folder icon to open a job.
  • Customers highlighted in blue represent jobs that are still open and in progress.
  • Jobs remain open until you mark them finished on the Progress Page.
Important:
If a job still appears open after work is complete, verify that This Job Is Finished is enabled on the Progress Page.

Sold status indicators

The Sold column uses visual indicators to show job status:

  • Blue dot — Job sold and currently in progress
  • Green checkmark — Job sold, completed, and closed
  • Empty circle — Job not sold or customer hired someone else

Searching, sorting, and filtering

Use the magnifying glass in the upper-right corner to search across all visible columns.

Customer Database search icon
Searching the Customer Database

Click inside any column header to access sorting and filtering options.

Column sorting and filtering
Sorting and filtering columns

Showing and hiding columns

The Customer Database contains many optional columns that are hidden by default.

To customize visible columns:

  1. Right-click anywhere in a column header
  2. Select Column Chooser
  3. Double-click any item to add it to the grid
Column Chooser panel
Column Chooser

To reset the layout, click Options at the bottom and choose Restore Layout to Default.

Restore layout option
Restoring the default layout

Using the context menu

Right-click any row in the grid to open the context menu.

Customer Database context menu
Customer context menu

From this menu, you can:

  • View job hours for the selected customer
  • View materials purchased for the job
  • Add or remove the customer from your reference list
  • Copy the customer’s email address
  • Show only jobs for the selected customer
  • Remove the customer from the database
  • View the customer’s address in Google Maps
  • View the local weather forecast
  • Clear grouping or reset the view

Bottom menu tools

Note:
Most reports, charts, and exports are based on the currently visible and filtered data in the grid.

Grouping options

Grouping options
Grouping options

Use grouping to organize the grid by salesperson, referral source, job status, or other fields.

Menu shortcuts

Menu shortcuts
Menu shortcuts

Quick access to company references, materials purchased, and employee hours based on the current grid view.

Charts

Charts menu
Charts

View charts showing where jobs are coming from and compare estimates versus sales.

Reports & Labels

Reports and labels
Reports & Labels

Generate referral reports or print mailing labels. For more information, see Printing Labels.

Print & Export

Print and export options
Print & Export

Print the grid or export data to Excel or CSV format.


Summary information

Customer Database summary bar
Summary information

The summary bar displays totals based on the data currently visible in the grid.

The longer you use the program and the more data you enter, the more valuable the Customer Database becomes.


If you have any questions, please contact support@thepaintestimator.com .